I've finally received a reply from the company who I purchased the gocco system from. Apparently, they don't know where the parcel is either. They've checked with Australia Post about it and was advised that the parcel has been delivered, yet Aus Post can't produce a signature receipt!
I'm starting to suspect that my sister's address is responsible for this mess. At the gate of her apartment, the address is indicated as 108 Blablabla Rd, but a lot of places (like the banks and RTA) recognize it as 104 Blablabla Rd. So there's gotta be some discrepancy somewhere and I think this is probably the cause of the confusion.
In the end, I can only blame myself for sticking to 108 and not 104 as my delivery address. Sigh...
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